How to Cancel eLife Subscription : A Step-by-Step Guide

Searching for ‘how to cancel eLife subscription’, have you? If your answer is yes, don’t worry, we are here to help. Etisalat eLife has helped a lot of people and businesses in the UAE to stay connected by mobile data and internet services. It’s been said that changing your subscription to a different provider, moving places, or simply not wishing to pay more is enough to have the company cancel the subscription. But do you know the right procedure for that? Don’t try any illegal hacks.

A complete guide to the cancellation of eLife subscription in 2025 is mentioned below.

How to cancel elife subscription?

Check out the steps and do the cancellation, and share it with your loved ones if it helps you out.

1. Read The Terms Of Contract

Don’t blindly go on and submit your subscription request for cancellation. You first need to be aware of all the legal things attached to your subscription with eLife. Most Etisalat eLife subscription is a minimum contract of two years. If you have not reached that time period, canceling your subscription by means other than the official ones may lead to a penalty for premature termination.

To check for it, you can do one of the following

• Check the original Etisalat eLife contract.
• Check your Etisalat mobile App or website (log in to My Account).
• Call the Etisalat Customer Care service.

2. Be Ready With All The Details

Etisalat, when asked for the cancellation request for your account, may ask you to verify your account by providing you with some very basic details.

So make sure you are ready with the following things before going for the official cancellation.

• eLife account number OR landline number linked with your subscription plan
• Emirates ID (original and copy) that are valid
• Clear all the dues that are left (if any)

3. Visit The Etisalat Business Center

As of now, there is no eLife account cancellation online and the most official way for it is to visit an Etisalat business center in person. Go there and

Tell the person at the counter that you want to cancel your eLife subscription.

Provide your Emirates ID and details with him.

Ask for the written confirmation receipt for the cancellation of the subscription.

4. Inquire About The Final Bill/Refund

As per the account details you provide them, there may arise a bill for the final month or half month. And if you are lucky or rather in case you have paid all the Etisalat bills in advance, then they will refund your money from the date of cancellation until the end of your previously subscribed month.

So do ask for the same at the time of service.

5. Return The Equipment (If any)

If the service provided to you was the installation of a router, set-top box, or even other kinds of equipment, Etisalat may ask you to return it. Otherwise, your subscription will be charged for further services (even though you have asked them to cancel it). If you have been provided with any kind of cables, then it’s obvious for you to return it with all the equipment in perfect shape.

6. Do The Confirmation

After you have followed all the above steps, wait for your next bill cycle. And if there are no extra payments, you are safe. But if there is, contact Etisalat support immediately and give them the receipt of cancellation. They will most probably ask you why they didn’t receive any confirmation and will rectify it. Etisalat eLife contact number is 101.

Note: You don’t need to send Etisalat the equipment that you have been using with eLife. The required ones are mentioned above.

Conclusion

There you go, if followed all the steps, you have successfully canceled your eLife subscription. It’s not difficult, and you may even get used to it, for it is repeated regularly. So, if in any case, you need any guidance, call Etisalat at 101 and the customer service will help you based on your subscription.